Privacy Policy
Last updated: February 2026
Pyaxis Cloud Lab is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We collect only the data necessary to provide our services effectively. This includes:
- Account information: Name, email address, and phone number provided during registration
- Location data: Used to determine availability of cloud PC services and optimize server placement
- File manager access: Used for uploading and downloading files within the cloud environment
- Usage data: Session duration, instance types used, and token consumption for billing purposes
How We Use Your Information
All collected data is strictly used for providing and improving the services you are using, such as:
- Allocating cloud PCs based on your location for optimal performance
- Managing file uploads and downloads securely
- Processing payments and managing token balances
- Sending important service notifications and updates
- Improving the overall user experience and service quality
Data Protection
We implement appropriate security measures to protect your data:
- All connections are encrypted using industry-standard TLS/SSL
- Cloud instances are isolated from other users
- Payment processing is handled securely through Razorpay
- Your information is not sold or shared with unauthorized third parties
- Account passwords are hashed and never stored in plain text
Data Retention
We retain your account data for as long as your account is active. If you choose to delete your account, your personal information will be removed from our systems. Files stored on cloud instances are ephemeral and are deleted when the instance is terminated.
Third-Party Services
We use the following third-party services to deliver our platform:
- Amazon Web Services (AWS): Cloud infrastructure for running virtual machines
- Razorpay: Secure payment processing
- Google: OAuth authentication for seamless sign-in
Each third-party service operates under its own privacy policy and data handling practices.
Your Rights
You have the right to:
- Access your personal data stored with us
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of non-essential communications
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at satyam@pyaxis.in.
By using Pyaxis Cloud Lab, you agree to this Privacy Policy. We may update this policy from time to time, and continued use of the service constitutes acceptance of any changes.